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Frequently Asked Questions

 

How does Dubai tyre shop work?

We have designed our website to be user-friendly and provide an exceptional user experience. Following is the way how dubaityreshop.com works:

  1. Choose tyres from our website
  2. Choose the installer and time for fitting
  3. Order and pay for the tyres online
  4. Delivering the tyres to the chosen installer for fitting

 

How to Order?

We have an easy and hassle-free ordering process for your convenience. You just have to follow these simple and stress-free steps to place an order with dubaityreshop.com.

Step 1

The first step is to select the new tyre. When you visit dubaityreshop.com, you can search for the tyres in the search box. For your convenience, you can search by size of the tyre or vehicle. It is recommended to check the size of the tyres. You can do it by reading the size of your current tyre to by checking it in the user’s manual of your car.

After you have entered the correct details, you can click on ‘Search’ button. After that, we will display the tyres of that size that we have. The result enables you to see the details on each tyre. You can see full information for every tyre by clicking on the photo.

Step 2

Next step is to select an installer where the fitting will take place. You are given the option to choose a mobile installer. For your ease, you are given the option to select a time and date.

We have partnered with more than 60 installers throughout the UAE. The 90% of the UAE’s population is nearby the installer of dubaityreshop.com. You can view the installer based on the distance from your location, name or customers rating.

Step 3

After you have selected the tyre and installer, you can review your order. After reviewing, you can confirm all the details. At the cart section, you can check your order to ensure you have everything you want. You must click on the ‘Proceed to Checkout’ button to continue further.

Step 4

Next step is checking out, you will be directed to checkout page. On this page, you will have to enter all your details. You will have to select the type of credit card you will pay with. After filling all the details, click on the ‘Place Order’ button. You will be redirected to the Payment page.

Step 5

On the payment page, you will have to provide credit card information. This page is secure as we have collaborated with a third party provider. This is to keep your information secure and safe. After entering the details, you must click on the button ‘Yes, I confirm my payment.’

Step 6

Once your order has been placed, we will send you the details through email. The details will include:

  • Tyre details
  • Installer you select
  • Time of appointment
  • Order reference

We take care of everything else while keeping you updated on the every step of the process.

Tyre Installation

Can I install my tyre today?

Of course, you can get your tyre installed on the same day. Though, the installer calendar shows one gap for appointments. Most of the installations take place on the same day. There might be a delay in the installation due to the installer and tyres you chose.

For instance, you have selected a tyre that is stored in our Dubai warehouse and you have selected an installer in Dubai. In this case, you can have a tyre installed on the same day. If you have selected an installer in some other city or the tyre is in any other store, your tyre will be installed on the next day.

To get a guarantee for the same day installation, you can identify the tyre and installation option you want. Another way is by calling us at (enter your number here) or through chat on the main page.

What is wheel alignment, do I really need it?

Your car needs wheel alignment when your tyres have uneven wear. However, we advise you to get your wheels aligned once a year. Wheel alignment is the adjustment of angles of the wheels. This is to make sure your wheels are upright to the ground and parallel to each other. The main aim is to maximize the tyres life, fuel efficiency and make sure tracks are straight. 

Here are some signs of a vehicle being out of alignment.

  • Wandering on a straight level road
  • Uneven tyre wear
  • Going away from straight line
  • Spokes of the steering wheel off to one side

Tyres of a car that has worn front end suspension parts cannot be aligned. The specialist will check for the worn parts before starting the alignment.

Four wheel alignment is the best kind of wheel alignment. Most of the cars have adjustable rear alignment option. For cars without rear adjustments, a four wheel alignment enables the expert to identify any rear tracking issue. They are able to compensate for them by adjusting the front.

Once the alignment is complete, you must test the alignment of your wheel. You must drive the car on a straight levelled road. You will have to pay attention to the steering wheel. You must check the car goes in a straight line while the steering wheel is in the correct position with spokes level. In case there still is any problem in the alignment, you must take your car back.  Ask the mechanic go drive it and fine-tune the settings of alignment.